11Feb2020
Same as Cash Payment Options
You have the ability to offer your customers a Same as Cash option by providing them with a promotional Office Code. During the initial application process or when you need to recalculate offers, you can provide 1 of 3 codes to unlock Same as Cash promotions.
- The promotional Office Code can be entered on the Payment Page within the portal or when the customer fills out the application.
- After clicking “APPLY”, you will see the Same as Cash promotion offer.
- Not all customers are eligible for the 24 month Same as Cash promotion.
- If you would like to provide your customer a Same as Cash promotion, we suggest that you provide the Office Code after the customer submits the application and receives their payment options. If the customer has any hesitation, you can use a promo Office Code as a closing tool by using the “recalculate” loan details feature within the customer loan file.
- To ensure that all offers are presented fairly to all of our applicants, we have automated our same as cash (“SAC”) promotion feature. With the new automation, if you decide to offer a SAC promotion to one applicant, then all applicants who qualify for offers within the following 3 hour period will also be presented the same SAC promotion. Once an Office Code is entered to secure a SAC promotion, that same SAC promotion will continue to automatically display for 3 hours. This requires no action on your behalf. For example, if the Office Code for a 12-month SAC promotion is entered, then the 12-month SAC offer will continue to automatically display for 3 hours from the time that the Office Code was first entered. If the Office Code for a 12-month SAC promotion is entered and then another applicant requests a 6-month SAC offer, you may accommodate that applicant’s request and enter the 6-month SAC promotion Office Code in the Merchant Portal. However, the 12-month SAC promotion will continue to automatically display for subsequent applicants for 3 hours from when the Office Code was first entered.